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Pleasantly surprised by the delivery times, parcel received in 48 hours. Everything is as expected, the product even looks better than in the photos. Thank you for your professionalism.

I ordered a WWII-themed chess set for my son's 18th birthday and I was pleasantly surprised by the finish of the pieces and the quality of the weighting of the pawns. A good experience from A to Z. Thank you

As an interior design professional, I attach great importance to interior accessories. The alabaster chess set is simply beautiful and my client is delighted with this find. A lovely discovery, thank you.

The playing pieces are properly weighted and the felt is nice for moving them. Quality products, would recommend

Hello, The chessboard I ordered has been delivered and the product is beautiful... I did receive the engraved plaque with my personalised message, it was delivered in a separate package and was already in my letterbox. Thank you for your speed and your unfailing support.

Very happy with my purchase from Le Palais des Echecs. Just a note, when you order, the engraving plate will arrive in a separate shipment, for me it came the same day. I recommend this shop, thanks!

Yes, a good experience, my wife gave me a rosewood root set and it's a genuine pleasure to play with. The pieces are well weighted and were carefully protected. So thanks mainly go to my wife and to Le Palais des Échecs!

Product as described, no bad surprises, well protected and sent on time. I'm satisfied. Engraved plate received the same day. Thanks.

I'm not a big fan of buying this kind of product online, I like to see it before buying. But honestly nowadays it's become almost impossible to find a nice traditional chess set in shops. So I ordered a wooden model online and I'm really pleased with my purchase. The set is very pretty, the pieces are beautiful and it looks great in the living room. We play regularly with my husband and the rest of the time it's almost like decoration. The only small complaint I could make is that there isn't a huge choice of storage boxes when you have pieces that aren't Staunton. Otherwise nothing to say, very satisfied.

Product matches the photo, no nasty surprises, well protected and sent on time. Thank you.

I ordered a complete chess set and unfortunately the black king arrived broken, despite the parcel being very well packaged. I sent an email to customer service with a photo of the broken piece. They replied quickly and sent me a new king free of charge. The new piece arrived a few days later, very well protected and this time no issues at all. It can happen that a piece breaks during transport, even when well packaged. What matters most is the seller's reaction when there's a problem. And honestly, nothing to fault, it was simple and quick. Very satisfied with the after-sales service from Le Palais des Échecs.

Lots (too many... ? ^-'^) of models, I had a hard time making my choice but by contacting them by email I got several personalised suggestions that really helped a lot. So overall a positive review of the service from Le Palais des Echecs. One small downside, a payment in instalments option would be welcome. Kind regards.

Roman chess set received well. Nice finishes and well weighted pieces. Parcel OK. Thanks!

A beautiful fantasy chess set. The pieces are original and well detailed. The grey board is elegant and goes very well with the fantasy style of the pieces. I'm very satisfied with my purchase.

I ordered a very large folding chess set on the gladiator theme in mid-August, the figures are well made and what's handy is that you can store them inside the board which folds up.

The chess pieces are superb, the board is classic and matches the photos. The parcel was well packaged and delivered quickly. Very satisfied with my purchase

The ebony wood pieces are very pretty and match well with the board that was suggested. The customer service advisor by email gave me several suggestions based on my budget and my husband's preferences.

I ordered a set for my nephew's birthday and he was very pleased. Delivered on time.

I ordered a backgammon set as a birthday present, received it 4 days later, the person was pleased, one piece was damaged on arrival, they sent us a new piece after we called the telephone adviser

Very satisfied, needed 24h delivery for an urgent gift. Possible by contacting customer service directly. The parcel was received on time and packaged +++ Reliable site